F&B Operations Manager - Surabaya, East Java

Join CV. Karya Mitra Sarana Makmur as an F&B Operations Manager and lead the charge in transforming our retail food and beverage operations in Surabaya. This is a unique opportunity for seasoned professionals with a proven track record in retail F&B management to optimize operations, enhance customer experiences, and drive sales growth. In this role, you'll oversee daily operations, manage a team of 10-15 staff, and implement strategies to improve efficiency and profitability.

CV. Karya Mitra Sarana Makmur is a leading retail company in East Java, known for its commitment to excellence and innovation. With a strong presence in Surabaya, we are dedicated to delivering high-quality F&B solutions to our customers. As an F&B Operations Manager, you'll play a crucial role in shaping the future of our retail operations, working with cutting-edge tools like SAP and Excel to streamline processes and make data-driven decisions.

📋 Tanggung Jawab Pekerjaan

• Oversee daily food and beverage operations, ensuring high standards of quality and service.
• Manage a team of 10-15 staff, providing leadership and mentorship to foster a productive and motivated workforce.
• Optimize inventory management and procurement processes to minimize waste and maximize efficiency.
• Implement and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Collaborate with cross-functional teams to develop and execute marketing strategies that drive sales and customer engagement.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Analyze sales data and market trends to make informed decisions that enhance profitability and customer satisfaction.
• Foster a culture of continuous improvement by encouraging innovation and best practices within the team.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in retail F&B operations management, with a proven track record of success in a similar role.
• Strong knowledge of SAP and Excel for data analysis and reporting.
• Certification in Food Safety and Health Management (e.g., HACCP, ISO 22000) is a plus.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Proven ability to drive sales growth and improve operational efficiency.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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